Tourism boom and bust in urban governance (2016-2027)

In this project we contribute to the increasing body of knowledge on mass tourism and specifically to the literatures focusing on local governance aimed to tackle the perceived problems caused by tourism. We aim to deepen the understanding of tourismand the possibilities and limits to coordinate, regulate, steer and control it in urban governance by answering the following questions:

  1. What is the public support for the increasing presence of tourists and tourism as a growing sector? By answering this question, we aim to map the increasing tensions between different stakeholders in and over places.
  2. How is tourism as a problem defined, by whom and why? Who is responsible for the agenda setting of tourism as a problem? How is tourism problematised? Is it really only mass tourism that is the problem?What are the reality effects of these problem framings? To answer these questions, we analyse the consequences of different problem framings about the way the tourism is dealt with in urban governance.
  3. Which attempts are taken to influence tourism and are these attempts successful? How is mass tourism coordinated, regulated, steered and controlled by governments, companies, citizens and NGOs?
  4. How does mass tourism materialise in places, spaces and landscapes? What are the social and spatial consequences of the presence of tourists/tourism? Using research by design we try to envision alternative scenarios, visions and solutions.

Project coordinators: Martijn Duineveld and Ko Koens  

Project results


Buijtendijk, H.H.F. (2021); Duineveld, M. Wat de reisbranche innovatie noemt, maakt het toerisme niet duurzamer BN/DeStem 2021 (26 juni).

Hielkema, D. Ook onze toerist moet nu elitair zijn. Het Parool, 2021-06-18,

Duineveld, M. Wat zou toeristische krimp de stad opleveren? – Het Parool, 13 februari 2020


Duineveld, M and K. Koens (2019) Lang leve het massatoerisme! Over het innovatief potentieel van toerisme

Neringa, K. (2019) Re-learning about Amsterdam, mass tourism and ‘academic myself’


In progress.

Master and Phd Thesis

Tourism industry

Buitendijk, H. | 2015-2021 | Beware of chameleons – chameleons beware! The propriety of innovation as a concept for the coordination of novelty and change. Insights from the Dutch travel industry | Download PDF

Heiningen, J. van. (2018). Performing innovation or innovation’s performance? : an explorative case study of the relationality of innovation. publisher not identified. Retrieved 2022, from


Jakobs, T. (2018) Tourism Governance in Amsterdam: A Discourse AnalysisWageningen University Master Thesis: Netherlands, 2018.

Wylick. Laura van. (2019) Public Problems, Local Solutions : A Case Study on Mass Tourism Discourse & Governance in the Damstraat, Amsterdam; Wageningen University Master Thesis: Netherlands

Neugebauer, Ruby (2019) Spatial distribution: A powerful discourse in the debate on city tourism? Wageningen University Master Thesis: Netherlands

Pol, D. van der. (2019). Concrete barriers and tourists’ visual- and risk perceptions : the case of amsterdam and copenhagen. publisher not identified. Retrieved 2022, from

Jonker, Ruben. (2019) Interpreting Artefacts. The influence of Artefact Affordances on Human Behaviour 

Höfkes Naomi. (2019). Exploring the roles of world heritage sites : the case of the amsterdamse grachtengordel. Retrieved 2022, from

Kavaliauskaite, N. (2018). (His)-story about the dutch golden age : a case study about the interpretations of heritage sites, related to colonial and slavery events, in amsterdam. publisher not identified. Retrieved 2022, from


Benneker, S. (2021). Fact’ or fiction: exploring the perspectives of local stakeholders on media discourses and their performative effects on a destination and its touristic image: the case of giethoorn. publisher not identified. Retrieved 2022, from

Schriek, M. van. (2020). How discourses on overtourism have changed the appearance of giethoorn over time. publisher not identified. Retrieved 2022, from